If an item is marked as optional on a quote it will be shown on the PDF in grey and instead of having a total price it will have the words 'Optional', for example:
It will not be included in the total for the section or the grand total.
To make an item optional, use the menu next to the item on the quote and click on 'Set Optional':
To reset the item to be included, select 'Set Item Not Optional'.
Note: In Q2021 we plan to make it possible for clients to add/remove optional items on the client page. Currently, 'optional' items appear in the same way as non-optional items on this page.